TAC Online Shop: FAQs – Frequently Asked Questions


How does online shopping work?
The following steps describe your purchase process


How does an order by email work?

Of course you can continue ordering your vouchers by telephone phone number.

How does payment for an online purchase work?


How do I redeem my wellness voucher?

Simply bring your printed voucher to TAC and redeem your wellness voucher. Each voucher can be identified by a barcode and is registered in the system via a barcode scanner.

How secure is shopping at the TAC Online Shop?

The TAC Online Shop is secured by a 128-bit encryption (SSL), currently the highest available encryption level.


I am unable to open the voucher in PDF format.

The vouchers you ordered are saved in a very fraud resistant PDF data format.
To open the file you need the program Adobe Acrobat Reader which you can download for free at http://www.adobe.de/products/acrobat/readstep2.html.